For ages 21+ only

Responsible Gaming at runx88 — fun, in safety

Gaming should be a source of entertainment, not stress. runx88 puts your well-being and safety first — stay in full control of your play through deposit limits, self-exclusion, and time-outs.

What is Responsible Gaming?

Our commitment to keeping your gaming experience healthy and enjoyable.

Responsible gaming means enjoying gaming as a balanced and controlled form of entertainment. runx88 believes every player should stay aware of their budget, time, and mental well-being. Online gaming becomes a problem when it creates anxiety or financial pressure instead of enjoyment.

We provide tools and guidelines on our platform to help you stay in control at all times. Your relationships with family and friends, your work, and your financial responsibilities are always more important than gaming.

Following responsible gaming policies at runx88 will give you a safe and enjoyable experience in the long run. Our support team is ready to be by your side 24/7.

Warning signs of a gaming problem

If any of the following signs appear, you should seek help:

  • Spending more than your set budget
  • Repeatedly playing to recover losses
  • Hiding your gaming from family and friends
  • Continuing to play while neglecting sleep, food, or work
  • Taking on debt due to financial problems
  • Trying to take a break but unable to

Our Protection Tools

runx88's powerful tools to keep your gaming under control.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and requests to increase it take effect after 24 hours, giving you time to decide.

Time-Out

Take a time-out from 1 day up to 6 weeks. During the break, no betting or depositing can be made on the account. The account is automatically reactivated when the break ends.

Self-Exclusion

Choose self-exclusion for 6 months up to 5 years. During this period your account remains completely inactive and no promotional emails or communications are sent.

Session Time Limit

Set a maximum duration for each gaming session. After the set time, a warning message will be shown and the session will end automatically.

Reality Check

View a summary of your gaming history and spending at set intervals. This information helps you make informed decisions and review your own habits.

24/7 Support

Contact our Bengali-speaking support team via live chat at any time. For gaming problems, our specialists will assist you with care and sensitivity.

How to use the tools?

Activate protections in just a few steps from your account settings.

1
Log In

Log in to your runx88 account and click the profile icon at the top right.

2
Open the Responsible Gaming Menu

Find the "Responsible Gaming" section in your account settings and enter it.

3
Choose Your Preferred Tool

Activate whichever you need — deposit limit, time-out, self-exclusion, or session limit.

4
Confirm

Confirm the change. Most restrictions take effect immediately, and relaxing a limit requires a 24-hour wait.

Assess Yourself

Think through the questions below — honest answers will point you in the right direction.

Are you playing within your set budget?

Set a budget before each gaming session and stop when you reach that limit. Do not spend extra to recover losses.

Is gaming affecting your daily life?

You should not play at the expense of your work, studies, family, or health. In such cases, taking a break is the right decision.

Do you feel comfortable telling your family about your gaming?

If gaming has become something you hide, that is a warning sign. Talk about it openly.

Are you playing for fun or to escape tension?

Gaming should be a source of entertainment, not a way to escape stress.

Can you take a break easily?

If stopping feels difficult, use the time-out or self-exclusion tool, or contact us.

Age Policy 21+

Our firm commitment to protecting minors.

runx88 is for individuals aged 21 and above only. Age is verified at registration and additional verification may be requested at any time. Any attempt by a minor to open an account is rejected, and accounts are closed in cases of violation of this policy.

If there is a minor in your household and you are concerned they may access your account, use parental control software and keep your login credentials secure.

For individuals aged 21 and above only

Tips for protecting minors

Never share your account password with anyone.
Keep the browser's "Remember Password" feature disabled on shared devices.
Log out and do not leave a gaming session open when your child is nearby.
Use a family internet filter if needed.
If you think your account has been misused, let us know immediately.

Help and Support

If you have a gaming problem, you are not alone — we are always here for you.

For any questions or concerns about responsible gaming, our 24/7 Bengali-speaking live chat support team is always ready. If you are worried about your gaming habits, do not hesitate to ask for help.

Our support team will understand your situation with care and provide the right tools and advice. You can also contact them directly for help with self-exclusion or limit settings.

Contact Us

24/7 Live Chat Instant support in Bengali

Responsible Gaming Tips

Follow these tips to build healthy gaming habits.

Set a budget in advance

Decide on a maximum spending limit before you start gaming and stick to it.

Track your time while playing

Keep an eye on the clock. Take breaks during long sessions and focus on other activities.

Play for entertainment

See gaming as a source of fun, not a way to earn money.

Do not play under stress

Avoid gaming when you are tired, anxious, or have been drinking.

Questions about Responsible Gaming

Find answers to the most common questions here.

Log in to your account, go to Profile Settings, and select the deposit limit option under the "Responsible Gaming" section. Set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately, but increasing it takes effect after 24 hours.

Yes, but only after the set exclusion period has ended. Requests to reopen an account during an active exclusion are not accepted. This break gives you time to reflect and make decisions.

A time-out is a short-term break — from 1 day up to 6 weeks. Self-exclusion is a long-term solution — from 6 months up to 5 years. In both cases, betting or depositing is not allowed during that period and no promotional messages are sent.

No. To open an account on runx88, you must be at least 21 years old. This is our strict policy, and any violation will result in the permanent closure of the account.

First, contact runx88's 24/7 live chat support — we will help you set up self-exclusion or limits. You can also reach us by email at [email protected]. Problem gaming is a health matter — talk to a family member or someone you trust about it.

Reducing a limit or applying a restriction takes effect immediately. However, requests to relax (increase) a limit always take effect within 24 hours, giving you time to reconsider your decision.

Play safely, enjoy the fun

runx88 is your trusted gaming companion. Enjoy a long-term, enjoyable experience through responsible gaming.

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